EVXP LLC ("we", "our", or "us") is committed to protecting the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is protected. By using our website, services, or engaging with us through social media or review platforms, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly, including but not limited to:

Name

Email address

Phone number

Payment information

Booking details

Social media profiles (if you engage with us through platforms like Facebook, Instagram, or Yelp)

We may also collect information automatically through the use of cookies and similar technologies when you interact with our website.

2. How We Use Your Information

We use your personal information to:

Facilitate online bookings of electric vehicles for tours. Process payments and send booking confirmations. Provide customer support and respond to your inquiries. Improve our services and website performance. Send promotional emails or newsletters, if you’ve opted in to receive them. Collect feedback through review platforms such as Yelp.

3. Information Sharing

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

We may share your information with third-party subcontractors who provide support services, such as customer service and payment processing, in order to fulfill your bookings and enhance your experience.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for the purposes of delivering our services and only with your explicit consent.

4. Retention of Your Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Booking and Transaction Data: Retained for as long as necessary to comply with tax and financial record-keeping regulations.

Customer Support Information: Retained until your inquiries or issues are fully resolved.

Marketing and Communications: Retained until you opt out or unsubscribe from our communications.

Legal Requirements: We may retain your personal data longer if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

Once personal data is no longer needed for these purposes, we will securely delete or anonymize it in accordance with applicable laws.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

Access the personal information we hold about you. Request corrections to your information. Withdraw consent for communications at any time.

7. Third-Party Links

Our website and social media pages may contain links to third-party websites, such as Yelp. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

EVXP LLC

Email: [email protected]

Phone: 805-322-8535

Address: 1510 Mission Drive, Solvang, CA 93463